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Content Partnership Overview

Your ideal content development and management partner can both develop all types of content and design and implement the optimum infrastructure to support it. Orbis Technologies is that partner. We manage the quality of the work we produce by consistently following our proven processes and provide comprehensive reporting to keep our Clients informed every step of the way. You can depend on Orbis to provide comprehensive project management — our goal is to make it simple for you.

The Orbis Content Partnership

As your content partner, Orbis will provide the skills and capabilities required to support all of your content development and management needs. Not only do we provide high-quality technical writing services, but we also develop web content, courseware, eLearning, and animation. We will consult with you to understand your content management needs, then will design and implement the right content management solution.

Our solution starts with a core project team that is augmented with key Orbis employees as needed to accommodate the inevitable ebb and flow of work. The core team will be led by an experienced Orbis Project Manager and normally will include the following members:

The Orbis Project Manager will augment the team with other writers, desktop publishers, and illustrators as needed. Our team members will work primarily from Orbis facilities, traveling to your location if required.

Project Management Process

Constant, clear communication and consistent support, delivering projects that meet or exceed your expectations is what you gain from Orbis Project Management. The Project Manager is responsible for:

Our reporting process ensures that we keep communication open and clear and includes:

Quality Assurance and Client Satisfaction

Orbis manages the quality of the work it produces by consistently following its proven processes. We employ a process that actively engages our Clients’ subject matter experts (SMEs) at appropriate times for content and plan reviews and approvals, and to review materials for technical accuracy before we finalize them for publication.

The Orbis Project Management Process ensures that we deliver all projects on time and within budget. We manage the quality of the work we produce by consistently following our proven methodology to ensure that your deliverables:

Cost Savings

Focusing exclusively on the development and maintenance of documentation and investing in supporting processes and infrastructure, Orbis has been able to develop efficiencies that few companies can match. These efficiencies allow us to:

Management Reporting

Orbis uses project management reports to communicate with our Clients and track our projects. The reports show where we have created efficiencies to drive unit cost down, thus empowering you to make fiscally responsible decisions. The reports can be tailored to your specific needs.

About Orbis Technologies

Orbis has been the trusted content partner of choice for companies and organizations such as American Express, the U.S. Federal Government, The Home Depot, Cisco Systems, UnitedHealthcare, eBay, Facebook, and many more.

When you engage Orbis, we take the time to listen and develop an in-depth understanding of your immediate needs and longer-term challenges. Then, leveraging the capabilities that make us unique, we will provide a best-in-class, client-focused solution designed to achieve your business goals.

Experienced in a host of authoring software and with a wide variety of industries, we specialize in delivering a blend of services for documenting products and processes, training development, translation and localization, and content management.

Whether you need a complete training program to augment a new product or service, or you require job aids for internal learning, Orbis has the experience and skills to deliver the results you are looking for.