Quality online help systems can create a positive end-user experience and reduce technical support calls. We create the online help systems you need, allowing users to easily and intuitively use and navigate your software applications. Whatever the complexity of your application and the needs of your end-users, we work with you to develop a solution that will allow end-users to more quickly ramp up on the application while also reducing your support costs.
Let us show you how online help can add value to your software applications.
If you need assistance addressing a specific challenge or you want to evaluate your software online help system options, let us put our experience to work for you. We will work within your organization to understand your issues, challenges, and needs to determine what type of online help is right for your application. Careful planning is required to ensure that you choose the most appropriate type of online help and that the help functionality both complements your software application and supports the way in which end-users are likely to use it. We create online help solutions ranging from relatively simple — 20-30 topics — to quite complex, involving hundreds of topics, delivered to your developers to integrate into your software.